Your Privacy

Wise1host is committed to protecting your privacy.. This Wise1host Statement of Privacy applies to the Wise1host family of Web sites and governs data collection and usage at all Wise1host sites and services. By using Wise1host websites and services, you consent to the data practices described in this statement.

This statement of privacy applies to all Wise1host sites and services. Please read the complete Wise1host Statement of Privacy to learn about how Wise1host sites and services protect your personal information.

What personal information is collected:
When you sign up for a Wise1host Hosting Account, we request registration information including personally identifiable information such as your name and address. Once registered, Wise1host may recognise you on your future visits to Wise1host Web sites.

Collection of your Personal Information:
Wise1host may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Wise1host may also collect anonymous demographic information, which is not unique to you, such as your ZIP or Postal code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Wise1host. This information can include: your IP address, Operating system, browser type, domain names, access times and referring Web site addresses.

How Wise1host uses your information:
Wise1host uses your registration information to authenticate you every time you sign in to your Wise1host account or Members area or when you contact technical support. Wise1host uses anonymous data gathered during service quality monitoring to improve the technical quality of the Wise1host service. Other information is used by Wise1host for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Wise1host Web sites.

Use of your Personal Information:
Wise1host Web sites collect and use your personal information to operate Wise1host Web sites and deliver the services you have requested. Wise1host does not make available your personally identifiable information to any third parties. Wise1host may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Wise1host does not sell, rent or lease its customer lists to third parties. Wise1host may, from time to time, contact you on behalf of external business partners about a particular offering that we believe may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Wise1host may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Wise1host, and they are required to maintain the confidentiality of your information.

Wise1host does not collect, use or disclose sensitive personal information, such as race, religion, or political affiliations.

Wise1host keeps track of the web sites and pages our customers visit within the Wise1host web sites, in order to determine what Wise1host sites and services are the most popular. This data may be used to deliver customised content and advertising within Wise1host to customers whose behaviour indicates that they are interested in a particular subject area.

Wise1host will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Wise1host or the site; (b) protect and defend the rights or property of Wise1host and its family of Web sites; and, (c) act under exigent circumstances to protect the personal safety of users of Wise1host, its web sites, or the public.

Use of Cookies:
Many of the Wise1host Web sites use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise your web mail pages, or register with Wise1host sites or services, a cookie helps Wise1host to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Wise1host Web site, the information you previously provided can be retrieved, so you can easily use the Wise1host features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Wise1host services or Web sites you visit.

Use of Web Beacons:
Wise1host Web pages do not contain web beacons.

Use of Third Party Ad Networks:
Wise1host does not permit third party advertising on the family of Wise1host web sites whether they be banners, popups, popunders etc etc, We find it as irritating as you do! If you sell these services, do not even bother to get in touch!

Control of your Personal Information:
Wise1host may send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about Wise1host products and services. These e-mails are considered essential to the provision of the service you have requested. You will not be able to choose to unsubscribe to these mailings as they are considered a part of the service you have chosen.

Wise1host offers its customers choices for the collection, use and sharing of personal information. You may choose not to receive unsolicited marketing material from Wise1host Web sites and services or unsolicited marketing material on behalf of external third party business partners.

You may stop the delivery of future promotional e-mail from Wise1host Web sites by following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.

Notes on Unsolicited Commercial Email - We do not use or endorse the use of UCE. Please refer to our Acceptable Use Policy and our Terms & Conditions. We actively and strictly enforce a non UCE approach with our customers and operate within the same guidelines whilst conducting our own business.

Security of your Personal Information:
Wise1host secures your personal information from unauthorised access, use or disclosure. Wise1host secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement:
Wise1host will occasionally update this Statement of Privacy to reflect company and customer feedback and to reflect changes in relevant laws. Wise1host encourages you to periodically review this Statement to be informed of how Wise1host is protecting your information.

Contact Information:
Wise1host welcomes your comments regarding this Statement of Privacy. If you believe that Wise1host has not adhered to this Statement, please contact Wise1host by e-mail. We will use commercially reasonable efforts to promptly determine and remedy the problem.

This document was last updated: 01/12/2007.
.
E-mail: support@wise1host.co.uk